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A mix between on-line and off-line worlds, "Digital Store" concepts can now be seen in many sectors (cosmetics and well-being, of course, but also the hotel industry, food stuff, ready to wear...). The perfume and cosmetic sector are at the forefront.
Equipped with innovative features such as connected shop windows, interactive POS or sales aid tablets, these new stores present offers to consumers, which perfectly match their profile and enable to learn more about their tastes and habits. Robots are even starting to appear here and there.
At MakeUp in Paris, you will be at the heart of the issues raised by this new "digital mania".
These new technologies that feed in particular on big data do indeed open up broad opportunities for brand retailers, but they also generate new legal risks.
Because it seems essential nowadays to fully understand and master these legal risks, at a time when the European Parliament has recently adopted a new regulation to stimulate and regulate the digital single market, which will take effect in a few weeks, by significantly toughening penalties.
Personal data, a new regulation!
Indeed at its plenary session in Strasbourg on 14 April, 2016, the European Parliament voted the final adoption of the new Regulation on the protection of personal data.
This much awaited (4 years!) historic text sets the new legal framework, to which all companies, across all sectors, will have to comply by 2018, with penalties in case of infringement of up to 4% of their turnover.
This reform provides an opportunity for all companies to accelerate or perfect their digital transformation, by adapting their organization and the use they make of data collected, to secure and enhance their "Data asset" in light of this new regulation.
Among the new key features:
- the obligation to implement a real data governance (keeping of an internal record, appointment of a Data Protection Officer (DPO), setting up of auditing measures, of impact studies...);
- the establishment of a new responsibility matrix between the different stakeholders involved in the data processing (subcontractors, joint managers...);
- a strengthening of the rights of individuals (portability, strict purpose limitation principle, prior information...);
- the requirement for some DPOs located outside the EU to appoint a responsible entity located within the EU.
Three and a half hours of debates!
12:45pm - 12:55pm: What is the weight of e-commerce in the global cosmetic business?
What are the differences from one continent to another? From one generation to another?
With Laurence-Anne Parent, Senior Partner at Advancy, a Strategy consulting firm.
12:55pm - 1:15pm Ten Digital Disruptors in Beauty
Fung Global Retail & technology counts down its ten digital trends and innovations that are changing the way consumers browse, test and buy beauty products.
Conference by John Mercer, Analyst/Senior Manager, Fung Global Retail & Technology.
1:15pm - 2:30pm: Digital and customer experience
1:15pm - 1:45pm: 3 key players in Make-up Applications, live demonstration
1:15pm - 1:25pm: Lawrence O'Toole, Co-founder of OTSTC - CREATIVE BIOMETRIC
1:25pm - 1:35pm: Sylvain Delteil, Director Business Development, Perfect Corp.
1:35pm - 1:45pm: Michel Zampa, VP Business Development, Wisimage
1:45pm - 2:30pm How the new technologies are revolutionizing customer experience: make-up applications, packaging, POS, products "on demand", customisation...
Roundtable moderated by Séverine Boutry with the participation of representatives of the following companies: Christophe Bianchi, Fondateur, Feeligold by Feeligreen ; Olivier Fiastre, Directeur General, Provaine "The Nail Revolution"; Lawrence O'Toole, Co-founder of OTSTC - CREATIVE BIOMETRIC; Sylvain Delteil, Director Business Development, Perfect Corp.; Michel Zampa, VP Business Development, Wisimage.
2:30pm - 3:00pm Data the new resource
What are the tools available to capture this data? What are the objectives? For what developments?
Roundtable moderated by Séverine Boutry with the participation of representatives of the following companies: Guilhem Fouetillou, Cofounder, Linkfluence; Francois Xavier Bois, Fondateur et Dirigeant de l'agence numérique, Kernix; Matthieu Bourgeois, Avocat, Simon Associés.