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PMS Packaging Machinery Solutions sas
Manufacturing Packaging Machinery and Packaging Equipment & Lines
Services
- Presale: technical commercial evaluation and study of the equipment, with customized layout as per customer’s needs and according to the environment in which the machines will be placed.
- After Sales: Our engineers provide mechanical, electronic assistance and software for the lifecycle of our equipment through: telephone - fax - email – directly at customer ‘s plant
- Testing:our skilled technicians carry on the running tests for machines and lines in our premises FAT (Factory Acceptance Test) and at customer’s site SAT (Site Acceptance Test) as well as a Training reserved for machine operators.
- Documentation: All our machines are equipped with: Instruction manuals as per CE standard - Use-maintenance manuals - Manual size tooling replacement - CD-ROM including: programs, display Plc, wiring diagrams - List of spare parts for a simple and safe identification of the component - List of commercial components installed over the machine
- Validation Document: on customer's request we submit all tables relating to the acceptance tests carried on during the FAT and the SAT. We also provide, on request as well, the validation documents: Protocol IQ: Installation - Qualification - Protocol OQ: Operational - Qualification - Specifications for the Hardware-Software project
- Spare parts: We guarantee to all customers the supply of mechanical and commercial spare parts during the whole life cycle of machines / lines.
For all supplied machines we grant the assistance, the supply of eventual additional parties, complete or partial overhauling as well as the required updating.
Business Objectives
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Dedicated solutions
Complying with customer’s requirements, in relation to requested production feature each machine / line is designed as per customer’s instructions.
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Customer satisfaction
Our machines and lines are using highest quality material. The standard high quality of our products is provided by using mechanical and electronic components of the best companies present on the market